Terms & Conditions

You may find the following information helpful, please read our terms and conditions carefully before using our website.

Welcome to the official store of Essex Cricket. By using this website, you agree to the following terms of use. If you do not agree to these terms of use, you should exit the website. Essex Cricket may add to, change or remove any part of these Terms and Conditions of Use at any time, without notice. Essex Cricket may add, change, discontinue, remove or suspend any of the content displayed on this website, including features and specifications of products and services described or depicted, temporarily or permanently, at any time, without notice and without liability.

How to order
Purchasing from Essex Cricket is designed to be simple and secure. You can order Online, or by telephoning the store. We have gone to great lengths to make sure that your details remain 100% secure. As soon as you enter the order process, every bit of information that is transferred between you and us is encrypted. Please take note of the following before ordering from Essex Cricket:

  • Please ensure that you have read the Terms & Conditions
  • Carefully check that you have ordered the correct size, or quantity (if applicable)
  • We will contact you prior to delivery in order to confirm stock availability and estimated delivery time.

Having selected your chosen product/s, please follow the on screen instructions, which will quickly guide you through the checkout process. Should you experience any difficulties, have any questions, or if you do have any concerns about the security of our site, please contact Essex Cricket on 01245 254020.

Stock and Availability
We make every effort to ensure that all items sold are in stock. Occasionally, due to high demand or manufacturing delays we are unable to make immediate delivery. For this reason we always contact our customers as confirmation prior to dispatch. All items are subject to availability.

Please note that certain orders will not be dispatched immediately for some of the following reasons:

  • Certain products are delivered/ordered direct from the manufacturer. This is mainly applicable to large/bulky items
  • Credit Card/Payment checks
  • Items out of stock/Not available
  • Customisation

Essex Cricket reserves the right to alter without prior notice, prices, specification and conditions of sale.

Shipping & Returns
Please see our Shipping & Returns page, as this is part of the Terms & Conditions.

Removing your personal details
You have the right to remove your personal information. To do this, please write to us at the following address:


The Essex Cricket Store
The Cloudfm County Ground
New Writtle Street
Chelmsford
Essex
CM2 0PG

Please include your name, address and/or the e-mail address you registered with when you contact us. We will then remove you from our database. Please note that if you have made a purchase from Essex Cricket, we may be legally required to keep details of your transaction.

Complaints and Comments
If you have a complaint or comments about our web site or any of the products supplied to you, please contact Essex Cricket. You can do this by using the 'Contact Us' section on the website. Alternatively, you can call us Monday - Saturday between 9am and 5pm. UK customers should call 01245 254020. Customers calling from outside the UK should call +44 1245 254020.

Disclaimer
This website and its contents are provided without any representations or warranties of any kind, either express or implied. Essex Cricket disclaim all representations and warranties, including by way of example but not limitation, as to fitness for a particular purpose, to the fullest extent permitted by applicable laws. In addition, Essex Cricket does not represent or warrant that the information and/or facilities accessible via this website are accurate, complete or current, or that this website will be free of defects, including, but not limited to, viruses or other harmful elements. The user of this website assumes all costs arising as a result of the use of this website.

The reproduction of products is as accurate as photographic and printing processes permit. Every effort will be made to ensure that the reproduction is of the highest quality. Essex Cricket will not accept responsibility for variances in colour/style.

The Small Print
All information including pricing is correct at the time of publishing. Due to circumstances beyond our control, prices may occasionally have to be altered, including the rate of VAT. If this happens, we will contact you in order to reconfirm your order at the altered price.

Essex Cricket reserves the right to refuse orders. Errors and omissions are excluded.